FAQs
자주 묻는 질문
Matcha
Matcha Gentle Mud Cream Mask, 110ml / 3.7 fl.oz
Where and how are hyeja products made?
Hyeja Skincare is crafted with a deep commitment to quality and sustainability. It starts with the selection of high-quality vegan ingredients, ensuring that all components are plant-based and cruelty-free. These ingredients are then rigorously tested and formulated by dermatology experts in Korea, guaranteeing products that are safe and effective for everyone.
The company emphasizes eco-friendly practices throughout its production. Ingredients and materials are responsibly sourced to minimize environmental impact, and there is a strong focus on reducing waste and carbon emissions. Even the packaging reflects these values, as it’s made from sustainably chosen materials.
Head Quartered on Jeju Island, South Korea, where each product is made with meticulous attention to detail, ensuring the highest quality. Hyeja's mission is to offer accessible clean luxury, making their skincare suitable for all, regardless of age, gender, or skin color.
Where can I try your products?
Please find our Stockiest in your region
What makes Hyeja different?
Rooted in Korean heritage, We create well-considered products for sensitive skin through a careful balance of Korean botanicals and modern technology. Our offerings bridge the gap between science-based practices and nature-inspired traditions. To achieve the best outcomes possible, we continually innovate new products and improve existing formulas, which results in a consistently high-quality product that effortlessly integrates into your daily life.
Will Hyeja skincare products help me with...
Our products are designed to be gentle and effective for sensitive skin. They are formulated with high-quality vegan ingredients that have been carefully tested and approved by dermatology experts in Korea. This ensures that the products are suitable for sensitive skin types, minimizing the risk of irritation.
Are your products vegetarian/vegan? do you test on animals also how can we assure if its vegan?
Registered by EVE VEGAN® (FR), one of the most prestigious and strict vegan institutions in the world.
Are hyeja products unisex and safe for all skin types?
Hyeja is unisex, suitable for all gender and skin types.
How are your products sustainable?
We feel a strong responsibility to employ the most sustainable production technologies, packaging materials, and processes to minimize our environmental impact
Is your packaging recyclable?
Our commitment to minimizing our environmental footprint drives us to continuously source cutting-edge sustainable packaging materials. This includes our signature bottles, crafted from recyclable glass sourced in Germany, and our innovative refill system made from post-consumer recycled HDPE (rHDPE). We strive to ensure every aspect of our packaging is as sustainable as possible.
Can I sell Hyeja skincare products at my store?
Please contact: sales@hyejaskincare.com for stockist inquiries
How long do the products last before expiring?
Every Hyeja product features a best before date to ensure maximum safety and product efficacy for you.
How do I know what ingredients are in the products?
Each Hyeja product features a detailed list of ingredients on its packaging. For more information on the ingredients and their benefits, you can also visit the product pages on our website.
What should I do if I receive a faulty, damaged or incorrect product?
Please contact our customer services team.
